Free Shipping on Orders Above Rs 1500

FAQs

Q. Are the products on NYNM real natural products?

  • All the products sold on NYNM are imported directly from the original manufacturers who make natural products We also take special care to go through the ingredients used to ensure that each and every product has all natural ingredients and no harsh chemicals

 

Q. How do I know which are the best products for my hair?

  • You can use the 2nd section on the home page to find the products suite for your hair type. For finding out more about your hair types, please read the 'Understanding your Hair Type' section in the 'Discover' Menu on the website. It helps you understand your hair type and accordingly decide on the products

 

Q. Are these Products meant for Curly Hair only?

  • No. These are natural hair products which are free of chemicals and can be used for any hair type and any gender. Some brands give focus to curly hair because curly texture requires maximum nourishment and hence people with curly hair are likely to seek hair solutions more than others

 

Q. How are these products lower priced than on other e-commerce websites?

  • NYNM has direct distribution relationship with manufacturers and procures products at special prices and in large volumes, thereby getting them to you at economical prices

 

Q. Why are some brands more expensive than others?

  • The prices are linked to the cost at which each brand wants to sell their products. The prices may also be more or less depending on the size of the product. You can find the sizes with the Product Names

 

Q. How much is 1 Oz?

  • 1 Oz = 29.57 ml

 

Q. What all is included in the prices?

  • The prices listed include the cost of the product, import shipment charges, customs duties. GST & Shipping fee would be charged at checkout page.

 

Q. What are the different modes of making a payment when buying from NYNM?

  • You can pay using online payment methods (Credit Cards, Debit Cards, Net Banking etc) or Select the option of Cash on Delivery (COD)

 

Q. How long does it take for the order to get delivered?

  • For shipping within India, delivery takes 3 to 5 Working days from the date of placing the order. For Pre Orders, Delivery takes 14-16 days

 

Q. Is there a charge for the Shipping?

  • Yes, there will be shipping charges for orders below INR 1500.  There are Special Zones within India where an additional delivery charge may apply. 

 

Q. Where can I find the Return Policy?

  • You can read the return policy at the bottom of our website & also on the Checkout page while making a purchase.