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FAQs

Q. Are the products on NYNM real natural products?

  • All the products sold on NYNM are procured directly from the original manufacturers who make the products with finest natural ingredients. We take special care to go through the ingredients used to ensure that each and every product all natural ingredients and no harsh chemicals.

Q. What does NYNM stands for?

  • NYNM is an acronym for Naturally You N' Me. Our company has been serving our valued customers under this name since we began operations in 2018. However, in 2020 we underwent a rebranding effort to better reflect our commitment to providing high-quality, natural products. We shortened our name to NYNM while still keeping the essence of our original name. We strive to provide our customers with the same exceptional products and service they have come to expect from us.

Q. How do I know which are the best products for my hair?

  • You can visit the quiz section on our website to easily know your hair type and the products that are best suited for your hair.
    Find the hair quiz here- https://nynm.in/pages/quiz

Q. Can I use these products even if I don't have curly hair?

  • No, these are natural hair products which are free of chemicals and can be used for any hair type and any gender. Some brands give focus to curly hair because curly texture requires maximum nourishment and hence people with curly hair are likely to seek hair solutions more than others. Natural hair products which are made without any harmful chemicals will only enhance your hair texture and make your hair health better in the long run. You can find products for all hair types at NYNM. 

Q. How are these imported products lower priced than on other e-commerce websites?

  • NYNM has direct distribution relationship with manufacturers and procures products at special prices and in large volumes, thereby getting them to you at economical prices.

Q. Why are some brands more expensive than others?

  • The prices are linked to the cost at which each brand wants to sell their products. The prices may also be more or less depending on the size of the product. You can find the sizes with the Product Names.

Q. How much is 1 Oz?

  • 1 Oz = 29.57 ml

Q. What all is included in the prices?

  • The prices listed include the cost of the product, import shipment charges, customs duties as well as the GST. Shipping fee would be charged at checkout page.

Q. What are the different modes of making a payment when buying from NYNM?

  • You can pay using online payment methods (Credit Cards, Debit Cards, Net Banking etc) or Select the option of Cash on Delivery (COD). COD charges are applicable.

Q. How long does it take for the order to get delivered?

  • For shipping within India, delivery takes 3 to 5 Working days from the date of placing the order. 

Q. Is there a charge for the Shipping?

  • At NYNM, we believe in responsible and sustainable business practices, which is why we use eco-friendly packaging materials for our orders. To cover the cost of these materials and ensure that our operations remain sustainable, we charge shipping fees for all orders. We strive to keep our shipping fees as reasonable as possible while also maintaining our commitment to sustainability.

Q. Where can I find the Return Policy?

  • You can read the return policy at the bottom of our website & also on the Checkout page while making a purchase.